How to interpret subscriber log-out status messages
When subscriber requests a log-out by browsing to the log-out domain or IP address.
When a subscriber doesn't send traffic for a long period or the configured setting in Subscribers > Settings > Device Connectivity.
If idle timeout has been set in the subscribers billing-plan, this can be a cause, the subscriber should be able to resume his session if it hasn't been configured for 'only once'.
Happens at the end of a subscriber session.
When a subscriber is being logged out by an admin through the web-interface.
If subscribers is using a layer two network with mac spoof count option enabled in advanced subscriber network settings. Is triggered when a subscriber IP/MAC combination changes due to eg. DHCP lease time, new static IP configuration…
When a subscriber roams from one subscriber network to another.
Small bandwidth reset
When the subscriber used more than it's allowed bandwidth according to his billing-plan.
Time based access
Subscriber session is terminated because of time restrictions of billing-plan or Event.
us if you notice different log-out messages.
howto/interpret-log-out-status-messages.txt · Last modified: 2021/06/03 14:40 (external edit)