The PMS module is an optional module of the system. It connects the gateway to a PMS (property management system), this way the gateway retrieves all guest details of the hotel and it can also charge the guest folio.

The following things can be configured:

• PMS
• Logical
• Field policies
• Connection
• Agent
• Settings

Only the PMS and Connection need to be configured for a standard installation.

You need to enable the PMS module and choose the correct type:

• FIAS serial (basic)
  • This enables our basic PMS interface
  • Guests can be authenticated on any field in the PMS
  • No support for sharing guests
  • Uses the serial port to connect to the PMS system
• FIAS IP (basic)
  • This enables our basic PMS interface
  • Guests can be authenticated on any field in the PMS
  • No support for sharing guests
  • Uses the network (TCP) to connect to the PMS system
• FIAS serial (advanced)
  • This enables our advanced PMS interface
  • Guests can be authenticated on any field in the PMS
  • Support for sharing guests
  • View bill on the portal page (portal page must support this)
  • View text messages coming from the hotel staff (portal page must support this)
  • Check out on the portal page (portal must support this)
  • Uses the serial port to connect to the PMS
• FIAS IP (advanced)
  • This enables our advanced PMS interface
  • Guests can be authenticated on any field in the PMS
  • Support for sharing guests
  • View bill on the portal page (portal page must support this)
  • View text messages coming from the hotel staff (portal page must support this)
  • Check out on the portal page (portal must support this)
  • Uses the network port to connect to the PMS
• FIAS agent (basic)
  • This enables our basic PMS interface
  • Guests can be authenticated on any field in the PMS
  • No support for sharing guests
  • Connects to the agent instead of directly to the PMS
• FIAS agent (advanced)
  • This enables our advanced PMS interface
  • Guests can be authenticated on any field in the PMS
  • Support for sharing guests
  • Connects to the agent instead of directly to the PMS
  • View bill on the portal page (portal page must support this)
  • View text messages coming from the hotel staff (portal page must support this)
  • Check out on the portal page (portal must support this)
  • Connects to the agent instead of directly - to the PMS
• OnQ
  • OnQ interface (similar to FIAS IP BASIC)
• Amadeus
  • Uses Amadeus interface (Similar to FIAS IP BASIC)
• UHLL
  • Universal Hospitality Language Layer from comtrol

Here you need to fill in the ip address of the PMS server and port. The following things need to be configured depending on the type of PMS is used.

• Serial:
  • Send ACK
  • Send LRC
  • Send LA
  • Database swap: recommended is to do this on a fixed hour or on start
  • Sanity check
• IP
  • Send LA
  • Sanity check
  • Database swap: recommended is to do this on a fixed hour or on start
  • IP address: The ip address of the pms server
  • Port: the port of the pms server

The first option will add a new account when no vallid account is found (guest_12345_0, second account will be guest_12345_1). The second option will prevent this and will show an error message to the subscriber.

Note: This feature was added in 5.1.05