The subscriber is seeing a blank portal page
If the subscriber is seeing a blank portal page (no textfields) then you need to check the billing plan. It's because the maximum recurrence of a MAC address is reached You can fix that by changing that value.See the remargue at free billing plang Create a billing plan
If the portal is of type HSMX; it's possible a blank page takes precedence (typically a blank index precedes a login-page). Switch page to it, delete the remaining container, switch back to your content filled page and save the portal.
problems/the-subscriber-is-seeing-a-blank-portal.no-textfields.txt · Last modified: 2021/06/03 14:40 (external edit)